Dispatch Service

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DISPATCH

Carriers are assigned a single, dedicated dispatcher who is trained not only to find you the best freight and position you accordingly, but will also handle phone and written communication to the shipper and broker. Our team monitors lanes and indexes to ensure we are booking the best freight possible in every scenario. Our team trains relentlessly on market data as well as negotiations to ensure that you are able to take advantage of the best loads available.

  • Carrier packet setups
  • Load status updates
  • Roadside assistance
  • Change of plans
  • Additional paperwork
  • Detention pay requests
  • Traffic delays
  • Weather delays
  • Trip planning
  • Fuel advances
  • TONU (Truck Order Not Used)
  • Layovers

Key USPs

Success Stories

According to the Business Development Bank of Canada, the business’ most important job is to know its customers. When you have an idea of who they are and what they need, businesses can develop products and services that are tailored to help customers solve their problems more effectively. And that is exactly what we have been doing from the inception of Ace Trucking Services

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